- Users can watch Paramount Plus on a variety of compatible streaming devices. To resolve playback issues on your Paramount Plus app, select your device from the list below and follow the troubleshooting steps.
 
- Navigate to the Settings menu on your Fire TV.
 - Navigate to Applications.
 - Select the Manage Installed Applications
 - Navigate to the Paramount Plus app.
 - Select Force Stop.
 
- For a few minutes, switch off your network and modem. It will re-establish your Internet connection. You can reactivate them and start Paramount Plus.
 
- Open the Fire TV’s Settings menu.
 - Choose Applications.
 - Select the Manage Installed Applications option.
 - Select Plus from the menu.
 - Click the Clear Cache button.
 - Then, choose Clear Data.
 
- Go to your Roku device’s Options menu.
 - Choose Network.
 - Click the Check Connection button. It will let you know if you have a fast enough network connection to stream Paramount Plus.
 
- Unplug your Roku device and wait for 1 minute.
 - Plug your Roku device back in.
 - Relaunch Paramount Plus.
 
- Go to the Settings menu.
 - Select System.
 - Select System Update
 - Select the Check Now option.
 - Install any available updates.
 
- Navigate to System under the Settings menu.
 - Choose Power.
 - Click the System Restart button.
 - Roku Device
 - Go to the Settings menu and select System.
 - Click the System Restart button.
 
- It could be an issue with the browser you’re currently using. Access the Paramount Plus site in a different browser.
 
- Switch off your computer and disconnect your modem and router.
 - Before plugging them back in, wait at least 1 minute.
 - Power on your computer after connecting to the Internet and try again.
 
- Start your browser’s Menu function.
 - Go to the History section.
 - Select the Clear Cache/Clear History option.
 - Make sure the time range is set to All Time.
 - Select Browsing History, Cookies, and Cache from the drop-down menus.
 - Select the Clear/Delete option.
 
- Go to the Settings menu.
 - Choose Applications.
 - Navigate to the Paramount Plus app.
 - Choose Force Quit.
 - Restart your computer to try again.
 
- Switch off your device.
 - Disconnect your router and modem.
 - Wait at least one minute.
 - Reconnect both your modem and router.
 - Turn your device on.
 - Check to see if the playback problem persists.
 
- Switch off your mobile device’s Wi-Fi or cellular data.
 - Wait a few seconds for the connection to reset.
 - Restart it and try to open the Paramount Plus app.
 
- Stop using the Paramount Plus app.
 - Wait a few moments.
 - Now, try relaunching it.
 

        		 
        	


		                
		                
		                
		                
		                
		                
		                
		                
		                
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